Frequently Asked Questions

While you are with us, you are expected to comply with the following*:

  • Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated.
  • Refrain from fighting, horseplay, taunting or threatening remarks & gestures.
  • Do not create disruption with behavior that is unruly, disruptive or illegal.
  • Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches.
  • Follow instructions from employees regarding operations and procedures.


Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Adventure Aquarium have their Ticket revoked or confiscated by Adventure Aquarium here with no refund of any amount paid therefor. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Adventure Aquarium reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities.

 

*A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at AdventureAquarium.com or picked up at Guest Services. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale.

Yes! Adventure Aquarium has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying our Team Members with continuous training and by offering the resources and accommodations below to our guests.

Sensory Bags

Sensory bags containing special KultureCity VIP badges, fidget tools, noise canceling headphones and other resources are available for checkout (with a $10 refundable deposit) at our Info Desk located on the Lower Level just inside the Main Entrance.

Weighted Lap Pad

A weighted lap pad is also available upon request (with a $10 refundable deposit) at our Info Desk located on the Lower Level just inside the Main Entrance.

Headphone Zones

Keep an eye out for signage around the venue that indicate “Headphone Zones,” or louder areas of the aquarium to remind guests to utilize their noise-cancelling headphones in those areas if needed.

Designated Quiet Area

Adventure Aquarium’s multi-use Nursing and Family Room can be used as a private quiet space for guests experiencing sensory overload. If you require a bigger space for some quiet, alert a member of our staff and they can take you to one of our private, behind-the-scenes areas.

Social Story and KultureCity All-Inclusive App

Download the KultureCity All-Inclusive App to get your social story to help you further with your visit to Adventure Aquarium.

 

Download Now:

Yes! Create your own Philadelphia sightseeing experience, including Adventure Aquarium. One simple purchase saves up to 50% on admission to your choice of 3, 4 or 5 top attractions with Philadelphia CityPASS. Valid 9-days.

First, purchase CityPASS online for instant mobile ticket delivery.

Next, call (844) 474-FISH (3474) on the day of your intended visit to book your time slot and secure your entry. Admission to the aquarium is not guaranteed without a reservation; however, guests can visit the box office on the day of their visit to see if availability exists.

Make a reservation online to lock in your ticket price and date for a visit that works best with your schedule AND your wallet. Learn more about Plan Ahead Pricing here.

Yes, or you can purchase food at Adventure Aquarium. We have sandwiches, salads, pizza and hot dogs at The Marketplace.

While strollers of a specific size are welcome in select areas of the Aquarium, we strongly encourage you to leave them at home or in the car.

Effective April 1, 2023:

For ease of flow and the comfort and safety of other guests navigating narrow walkways, wagons/wagon-style strollers of any size and strollers larger than 31” X 52” (79 cm X 132 cm) are prohibited.

Strollers, presented by Shriners Hospital for Children, are available to rent.

  • Single Strollers are $8.00 
  • Double Strollers are $10.00 

A fully refundable $10 deposit is required for all stroller rentals. Strollers cannot be reserved. They are available on a first-come, first-served basis.

Adventure Aquarium’s wagon/stroller policy is waived for families with disabilities using these as an ambulatory device.

Presented by Shriners Hospital for Children.

For your convenience and the comfort of all of our guests, all of our restrooms (male and female) are equipped with baby-changing stations. Our mother's nursing room is also provided for your convenience. You can find our nursing room in Blue Mile.

Lockers are available for daily rental in the main lobby. Cash and credit cards accepted.

Adventure Aquarium is fully accessible for our guests in wheelchairs/electric convenience vehicles and for those who find steps are a challenge. Manual wheelchairs and electric convenience vehicles (ECV) are available for rental at the Information Desk in the Main Lobby daily. A manual wheelchair can be rented for $6, with a fully-refundable $10 deposit required. Segways are not permitted inside Adventure Aquarium.

Yes, now every birthday can be an adventure! We are currently taking reservations for Birthday Parties. For more information on booking your next party, please call 800-616-JAWS (5297).

Yes, visitors to the Aquarium are welcome to play, but we remind you that restricted areas are off limits to guests as safety is paramount to Adventure Aquarium. Thank you for cooperating with Adventure Aquarium.

The average time spent visiting Adventure Aquarium is 2-3 hours, it's a self-guided tour so each persons visit will differ.

Tickets will need to be purchased at the window in order to receive the coupon discount or to apply a gift card. They cannot be used towards online purchases.

No, Adventure Aquarium does not have reciprocity with any other facility except the Newport Aquarium in Kentucky.

All exhibits, with the exception of our Penguin Park exhibit, are inside.

Still cameras for personal use may be brought into the aquarium. Please be courteous to other guests around you and do not block others from viewing exhibits when taking pictures. Camera cases will be inspected prior to entrance into the aquarium. Tripods and monopods are prohibited.

No, Camden residents do not get a discount or free admission.

At Adventure Aquarium, we are continuously working to improve the experience for each and every guest who enters our doors. The accessibility and comfort of every guest is a top priority and, because of this, we have created an overview of the many services and access options available at Adventure Aquarium.

 

The following is a list of prohibited items at Adventure Aquarium.

  • Weapons of any kind or objects that appear to be weapons including firearms, ammunition, fireworks, water grenades (metal or plastic), knives and pocket knives Alcoholic beverages of any type.
  • Tripods/Monopods.
  • Pepper spray/mace.
  • Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels.
  • Wheeled mobility: Devices with less than 3 wheels; devices that cannot maintain stability and balance when stopped, unpowered or unoccupied, training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length.
  • Pets or other animals, except for approved service animals (e.g. dogs); service animals must be under the control of the owner at all times and should remain on a leash or harness (due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions).
  • Any other items that the Aquarium determines may be suspicious, harmful, unsafe or disruptive.

All persons and bags are subject to screening prior to admission, this may include metal detection.

1 Riverside Drive, Camden New Jersey, 08103

During the Year: Late summer, fall and early winter are generally the LEAST busy times at Adventure Aquarium. The MOST popular days are when school is not in session, such as holidays:

  • President's Day Weekend
  • Spring Break (the weeks before and after Easter Sunday)
  • Memorial Day Weekend
  • July 4th Weekend
  • Labor Day Weekend
  • Christmas Holiday Week (from the day after Christmas through the Sunday after New Year's Eve)
  • Martin Luther King Jr Weekend

During the Day: For the best experience consider visiting in the afternoon on weekdays after the majority of our Group/School Group visitors have left for the day; or before 11:00 AM or after 2:00 PM on weekends and holidays.

School Field Trip & Summer Camp Days: Adventure Aquarium is a popular choice for field trips, especially weekdays in April (except during Spring Break); May & Mid-June; as well as for Summer Camp Groups in July and August. Arriving after 1:00 PM is recommended on those days.

 

Parking Authority of the City Of Camden (PACC)

Guests can drop off and pick up at the designated accessible area on the Aquarium Loop Drive next to the Box Office.

Members and General Admission guests can pay at the parking payment kiosk next to the Box Office OR as they exit the parking lot. Cash and all major credit cards are accepted for payment.

Platinum Members- Free
Gold Members- $5.00
Silver Members & General Admission Guests- $10.00

Upon entering the Aquarium, Gold and Platinum members will receive a discounted parking voucher. The voucher will provide the above discount when inserted into the parking payment kiosk before payment when exiting the lot.

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