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Adventure Aquarium is committed to creating a safe, comfortable, and enjoyable experience for all guests. For that reason we require all guests to abide by our code of conduct below:
Aquarium personnel will intervene promptly when any guest violates these guidelines. Aquarium guests who violate these provisions (along with all members of their party) will be required to leave without a refund, and may be banned from admission in the future.
Coolers larger than 12" X 12" X 10" are not permitted in the Aquarium. Glass bottles of any kind are prohibited.
Pets or animals of any kind are not permitted at Adventure Aquarium with the exception of service dogs for our guests with special needs. Click here to read more about our service animal policy.
Still cameras for personal use may be brought into the aquarium. Please be courteous to other guests around you and do not block others from viewing exhibits when taking pictures. Camera cases will be inspected prior to entrance into the aquarium. Tripods and monopods are prohibited.
We understand the excitement around augmented reality games and enjoy seeing our visitors engage within the Aquarium. We do remind you that restricted areas are off limits to everyone as safety is our first concern. Thank you for cooperating with us.
The following is a list of prohibited items at Adventure Aquarium.
All persons and bags are subject to screening prior to admission, this may include metal detection.
Smoking is prohibited at Adventure Aquarium inside and also outside the building although a designated outdoor smoking area on our deck is provided.
No refunds or exchanges will be issued. The Adventure Aquarium (AAQ) is not responsible for duplicated, damaged, lost or stolen tickets. Unauthorized resale of AAQ tickets is prohibited. Due to maintenance and/or special events, AAQ does not guarantee that all attractions will be available.
All persons and bags are subject to security searches. Certain items,including, without limitation, weapons of any kind, glass bottles and alcoholic beverages are prohibited. Please see AAQ’s policies for additional information.
Ticketholders are only admitted during AAQ’s regular business hours. AAQ may refuse admission to or eject any ticketholder without refund if the ticketholder is deemed disorderly or fails to comply with AAQ’s terms and conditions, policies or any security measures.
AAQ assumes no responsibility and ticketholder expressly assumes all risk for accidents, lost or stolen personal property or personal injury.
Ticketholder grants to AAQ the irrevocable permission to use his/her image, likeness, voice or sound recordings in any media and for any purpose without compensation. Use of any ticket constitutes acceptance of the foregoing terms.
While strollers of a specific size are welcome in select areas of the Aquarium, we strongly encourage you to leave them at home or in the car.
Effective April 1, 2023:
For ease of flow and the comfort and safety of other guests navigating narrow walkways, wagons/wagon-style strollers of any size and strollers larger than 31” X 52” (79 cm X 132 cm) are prohibited.