From the desk of
Executive Director Vince Nicoletti


A Note To Our Guests About Coronavirus




Dear Adventure Aquarium community,

Due to the quickly evolving global crisis caused by COVID-19, and for the health and wellbeing of our employees and guests, Adventure Aquarium is temporarily closed. We are hoping to open Adventure Aquarium in May; however, we will follow the direction of any existing Executive Orders from the Governor and the advice of public health officials to determine the reopening date.

Our devoted animal husbandry teams and essential personnel will continue to maintain the vital systems and processes that ensure the highest level of care for the animals and aquatic life here at Adventure Aquarium, which is allowed under Executive Order No. 107. These team members have been trained on hygiene policies, social distancing methods, and have access to personal protective gear.

For our loyal Members, we will be extending your membership by the number of days we are closed and adding additional benefits which will be announced as we get closer to a firm opening date. You are very important to our Aquarium and our employees, so rest assured we will take care of you and your family. We really can’t wait to see you! 

We will continue to monitor this developing situation, consult with medical experts and follow official recommendations from public health officials to determine a reopening date and will communicate additional updates as they occur on our website, adventureaquarium.com, and our Facebook, Instagram, and Twitter pages. Please visit our FAQ page. for additional information.

We thank our extended Adventure Aquarium family for your understanding and compassion for one another as we work together to navigate this crisis.

We look forward to welcoming you for a future visit to Adventure Aquarium!

Vince

Vince Nicoletti
Adventure Aquarium Executive Director

 

 

 

Questions and Answers

We hope to reopen in May. We will continue to monitor this developing situation, consult with medical experts follow all Executive Orders from the Governor and official recommendations from public health officials to determine a reopening date. When we know more, we will be able to provide a firm date to open to our guests. Check adventureaquarium.com, and our Facebook, Instagram, and Twitter pages for updates and additional information.

All animal husbandry staff and those who can work from home will continue to be paid through the closure.

We are focused on the health and safety of you and our staff. Since we value our members and want you to experience a full year of life underwater, all Adventure Aquarium memberships will be automatically extended by the number of days we are closed.

Admission tickets set to expire during the closure will be honored until Monday, August 31, 2020.

While we are disappointed that we will not be able to have your field trip as scheduled, the following options are available to assist you:

  • Once we resume normal operation we are able to reschedule your trip for a later date

  • We can use you deposit as a credit for a future field trip

Our sales professionals will be in contact with your group leader in the next several days to discuss your group’s options.

All regularly scheduled activities and special events are cancelled during the closure.

We are excited to welcome all our new PreK Kid’s Adventure Pass holders, extending the activation deadline until Sunday, July 12. Parents are encouraged to register their 2-to-5 year olds online at adventureaquarium.com/PreK for a free year of Adventure Aquarium admission.

The GroupOn voucher activation deadline has been extended until Sunday, July 12.