Accessibility Expand All
At Adventure Aquarium, we are continuously working to improve the experience for each and every guest who enters our doors. The accessibility and comfort of every guest is a top priority and, because of this, we have created an overview of the many services and access options available at Adventure Aquarium.
Where to Park
Guests can drop off and pick up at the designated accessible area located next to the Box Office. The aquarium has handicap accessible spaces in the two lots (Lot 7 & 8) located on Riverside Drive across from the aquarium. Spaces are limited and are unable to be reserved, so arrive as early as possible to ensure availability, especially on weekends and holidays.
Where to Enter
Our entrance is located along the Delaware River. From the parking lot, follow the signs for ticketing and then the entry signs.
All restrooms at Adventure Aquarium feature handicap accessible stalls. Restrooms are located in the Main Lobby, Zone B (near Stingray Beach Club) and Zone C (near Frogs: Nature’s Messenger).
Adventure Aquarium does not have family restrooms. If you need a private restroom, please ask an Adventure Aquarium team member who will be able to assist in locating an alternative restroom in one of our non-exhibit areas.
Sound-reducing headphones are available at the Information Desk and at the Member Services desk for free checkout on a first-come, first-served basis.
Weighted blankets are available at the Information Desk and Member Services Desk for free checkout on a first come first serve basis. The blanket requires a $10 deposit that will be refunded upon return.
Adventure Aquarium is fully accessible for our guests in wheelchairs/electric convenience vehicles and for those who find steps are a challenge. Manual wheelchairs and electric convenience vehicles (ECV) are available for rental at the Information Desk in the Main Lobby daily. A manual wheelchair can be rented for $6, with a fully-refundable $10 deposit required. An electric convenience vehicle can be rented for $25, with a fully-refundable $50 deposit required.
Both manual wheelchairs and electric convenience vehicles are available daily on a first-come, first-served basis. Segways are not permitted inside Adventure Aquarium.
Because the Shark Bridge attraction is an able-bodied experience, we offer guests the opportunity to come up close to the largest collection of sharks on the East Coast with a fully accessible, behind the scenes Shark Shack tour. During your visit, please ask an Adventure Aquarium team member at Shark Bridge for assistance.
American Sign Language Interpreters can be arranged at no additional charge for guests who are deaf or hard of hearing. We require two weeks' notice to make arrangements. To request this service, please contact us by email at email@example.com or phone at 856-365-3300 x 7347. Assistive listening devices are also available for the 3D movie and can be requested upon entrance to the 3D Theater.
Personal Care Attendants Policy
Visitors with severe disabilities may be accompanied by paid Personal Care Attendants (PCA) at no additional cost during their visit to Adventure Aquarium. This applies to all ticketed events that the visitor is attending. This also applies to individual, Membership, complimentary and group sales tickets.
Visitors with severe disabilities who wish to purchase advance tickets should contact 844-474-FISH (3474) to request complimentary companion tickets for a paid PCA. These tickets must be picked up in person by the visitor and the paid PCA at the Box Office.
This policy also applies to group visitors. For groups visiting with members having severe disabilities, we offer free admission for Personal Care Attendants (PCA). Groups can book in advance by calling 800-616-JAWS (5297).
Service Animal Policy
Service animals are defined as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities.
Service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls. For the health and safety of your animal and ours, service animals are restricted from the following areas:
- Shark Bridge
- Behind the scenes tours
Adventure Aquarium does not offer a relief area for service animals. To leave the building and return, please have your hand stamped at the Information Desk.
Emotional Support/Comfort Animal Policy
For the health and safety of your animal and ours, emotional support, comfort and/or therapy animals and pets are not permitted inside Adventure Aquarium.