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Customer Service

General Information:
Toll Free 1-856-365-3300

Group Information:
Toll Free 1-800-616-5297


Regular Hours: 10 am - 5 pm
Open 365 Days a Year
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    Adventure Aquarium is fully accessible for our guests in wheelchairs and for those for whom steps are a challenge. A manual wheelchair can be picked up at the information desk at no charge. A fully refundable $10 deposit is required for all wheelchair rentals. Wheelchairs cannot be reserved. They are first come, first served basis. Segways are not permitted in the Aquarium.

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    Changing Station and Nursing Room

    For your convenience and the comfort of all of our guests, all of our restrooms (male and female) are equipped with baby-changing stations. Our mother's nursing room is also provided for your convenience. You can find it outside of the entrance to the 4D theater.

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    Coolers larger than 12" X 12" X 10" are not permitted in the Aquarium. Glass bottles of any kind are prohibited.

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    Lockers are located in the Main Lobby for your convenience at $3 each. They are one-time use only and token operated. A token machine is located past the lockers at the end of the hallways to the restrooms.

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    Pets or animals of any kind are not permitted at Adventure Aquarium with the exception of service dogs for our guests with special needs.

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    Prohibited Items

    The following is a list of prohibited items at Adventure Aquarium. All persons and bags are subject to screening prior to admission, this may include metal detection.

    • Weapons of any kind or objects that appear to be weapons including firearms, ammunition, fireworks, water grenades (metal or plastic) or knives larger than 3.5 inches
                • Alcoholic beverages of any type
                • Pepper spray/mace
                • Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with build-in wheels
                • Wheeled mobility: Devices with less than 3 wheels; devices that cannot maintain stability and balance when stopped, unpowered or unoccupied, training wheels or similar modifications; devices powered by any means other than mannually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length
                • Masks (unless for medical purposes)
                • Pets or other animals, except for approved service animals (e.g. dogs); service animals must be under the control of the owner at all times and should remain on a leash or harness (due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions)
                • Any other items that the park determines may be suspicious, harmful, unsafe or disruptive

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    Smoking is prohibited at Adventure Aquarium inside and also outside the building although a designated outdoor smoking area on our deck is provided.

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    In order to maximize each experience, Stingray Beach Club and the 4D Theater are the only areas in Adventure Aquarium that restrict stroller access. Strollers are available to rent: single strollers are $4 and double strollers are $6 for all day use. A fully refundable $10 deposit is required for all stroller rentals. Strollers cannot be reserved. They are first come, first serve.

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    Ticket Policy

    No refunds or exchanges will be issued. Cannot be combined with other discounts or offers. Unauthorized resale of this ticket is prohibited. Entitles holder to single day admission. Bearer of this ticket grants us the right to use any film, video or photographs of bearer for any purpose whatsoever without payment to bearer. Privileges can be revoked at any time by the discretion of management.